Skip to main content

Customer Service Account Coordinator

Apply Now
Job ID 217270 Date posted 09/22/2022 Location : East Saint Louis, Illinois | St Louis, Missouri

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.


Applicant Information

The Customer Service Representative will execute a limited scale of customer service activities for a single site team and supporting additional sites when needed. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
  • Participate in executing customer service strategies.
  • Inform customers about order status, invoices and other standard information needed to complete the sale.
  • Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
  • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

#LI-AB3

Applicant Information

Relocation assistance will not be provided for this position.

If selected for a second round interview this will be held on site. 

This position is based in East St. Louis, directly across the river from the St. Louis Arch. 

Qualifications

MINIMUM QUALIFICATIONS

  • High school diploma, secondary education level or equivalent
  • Minimum of four years of related work experience

PREFERRED QUALIFICATIONS

  • Working experience with Power BI and Tableau
  • Working experience with Salesforce 
  • Working experience with MS suite, Excel Outlook 

Cargill highly encourages vaccinations but does not mandate at this time.  Upon hire, you will be asked to provide your vaccination status, and if unvaccinated or if you choose not to disclose, you would be expected to follow Cargill’s safety protocols for unvaccinated employees (i.e., mask mandates, and social distancing).

Equal Opportunity Employer, including Disability/Vet.

Apply Now

Linkedin Job Matcher

Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

Find Your Match

Sustainable
Cocoa

The Cargill Cocoa Promise is committed to securing a thriving cocoa sector for generations.

Learn More (Sustainable Coco)

Diversity,
Equity
& Inclusion

Our inclusive culture helps us shape the future of the world.

Learn More (Inclusion & Diversity)

Life at
Cargill

Discover how you can achieve your higher purpose with a career at Cargill.

Learn More (Life at Cargill)

View All of Our Available Opportunities

Thrive