Skip to main content

Customer Service Representative (6 month - term)

Apply Now
Job ID CAR00874 Date posted 04/06/2021 Location : Carseland, Canada

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.

 

JOB PURPOSE AND IMPACT

The Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring coordination of product movement for the customer and processing standardized administrative transactions for the retail grain and crop input product lines.

 

KEY ACCOUNTABILITIES

  • They are accountable for the facilitation of customer account management, as well as general administrative responsibilities including record information management, and fiduciary internal controls. Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Coordinating logistics of customers products, accurate and timely processing of customer grain and crop inputs contracts, credit management, and invoicing. Inform customers about order status, invoices, contract balances and other information needed to execute the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in a related field (agriculture) or equivalent experience
  • Strong customer service skills with ability to build and maintain lasting relationships with customers.
  • Ability to work extended or flexible hours as require.
  • Demonstrated proficiency in Microsoft Word, Excel, Outlook
  • Must be legally entitled to work for Cargill in Canada

PREFERREDQUALIFICATIONS

  • 2 years’ experience in a business setting.  Other combination of education and experience will also be considered.
  • Understanding of agriculture practices and challenges

This position is posted internally as well as externally

Apply Now

Linkedin Job Matcher

Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

Find Your Match

Sustainable
Cocoa

The Cargill Cocoa Promise is committed to securing a thriving cocoa sector for generations.

Learn More (Sustainable Coco)

Inclusion
& Diversity

Our inclusive culture helps us shape the future of the world.

Learn More (Inclusion & Diversity)

Life at
Cargill

Discover how you can achieve your higher purpose with a career at Cargill.

Learn More (Life at Cargill)

No recently viewed jobs are here...yet.

Please browse the jobs available on this site. Then, you will see those recently viewed jobs here.

Thrive