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Talent Performance - Lead

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Job ID 201161 Date posted 06/27/2022 Location : Bengaluru, India

Job Purpose and Impact

The Human Resources Operations Senior Supervisor – CBS GHRS Talent Performance Lead will lead core operational human resources services. In this role, you will oversee the execution of activities, including L&D – Digital Learning, Administration and Co-ordination, Talent, Performance Management, Employee Survey administration, Data trends reporting and Analytics .

Key Accountabilities

  • Manage and oversee services for L&D- Digital Learning, Talent, Performance Management & employee Survey administration
  • Partner with stakeholders across the Talent Management Systems, performance management, learning applications to provide accurate reporting, insights, trends, end user requests, UX – user experience including supporting process changes/ improvements as needed and data/ compliance audits.
  • Represent human resources in change management.
  • Champion a strong continuous improvement culture to ensure deployment of scalable, simplified, and standardized processes.
  • Align service delivery with the needs of stakeholders in Talent management, performance management, employee survey and L&D
  • Ensure accurate use of vendor management of human resource services providers.
  • Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
  • Other duties as assigned



  • Master’s degree in HR
  • Minimum of 8 years of related work experience
  • Experience leading teams
  • Demonstrable experience positively influencing and collaborating with business and human resource leaders
  • Confirmed understanding of evolving human resource service and demonstrated capability of leading organizational change efforts
  • Previous experience in service areas such as L&D, Performance Management, Talent


  • Master's degree or other post-secondary degree
  • Demonstrated ability to manage and implement human resources processes and client focused solutions
  • Consultative skills
  • Proven record of implementation and optimization of processes and metrics
  • Experience in a shared services organization or working in multi-diverse environment
  • Project management experience
  • Two years of supervisory experience
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