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Identity & Access Management Operational Analyst

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Job ID 216329 Date posted 07/01/2022 Location : Bengaluru, India

Job Purpose and Impact

The Identity and Access Management Analyst I, will troubleshoot basic products, processes and policies used to control user identities and regulate user access within the organization. In this role, you will support the applications integrated into the identity and access management platform and execute operational processes to improve process efficiency. You will support the presence of the identity and access management programs within the enterprise.

Key Accountabilities

  • Troubleshoot basic identity and access management problems.
  • Propose and test identity and access management solutions, processes and policies.
  • Prepare documentation for standard processes as outlined by senior team members.
  • Assist in requirements analysis for identity and access management initiatives alongside experienced identity and access management professionals.
  • Assist in implementing fixes as needed to resolve problems, sharing solutions with additional teams as appropriate.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned


Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Other minimum qualifications may apply

Preferred Qualifications

  • Scripting automation proficiency
  • Educational or project experience administrating or troubleshooting identity and access management tools
  • Experience with queries and relational databases
  • Understanding of how to conduct risk analysis
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