Sales Support Representative I
Job Purpose and Impact
The Sales Support Representative I, will support the execution of the sales vision and medium or short term goals so as to realize our customer promise. In this role, you will apply general knowledge of sales processes to support the relationships for regional customer accounts and maximize opportunities for the assigned customers.
Key Accountabilities
- Assist in the execution of sales processes for regional customer accounts and solve day to day problems to ensure we deliver on our customer requirements.
- Support sales manager on routine operational activities following defined guidelines and establish good customer relationships at various levels within the customer's organization.
- Collaborate with internal and external stakeholders to assist in the successful completion of the sales processes and to ensure accurate execution.
- Assist to create customized reports for customers and track customer requests for defined business or areas.
- Provide assistance to ensure data is accurate in our systems and administration tools.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience
- Other minimum qualifications may apply
Preferred Qualifications
- Minimum of two years of experience in similar related roles with a complex customer base
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