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Service Delivery Consultant - Data 1

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ID de la oferta 294726 Fecha de publicación 06/26/2024 Location : Costa Rica Category  TECNOLOGÍA DE INFORMACIÓN Job Status  Asalariado a tiempo completo

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.


The Service Delivery Consultant - Data, will lead the delivery of information technology service operations, which primarily consists of overseeing the performance of internal and external service providers. In this role, you will apply broad knowledge of information technology to build partnerships with the businesses as well as internal information technology platform teams. You will continuously improve the effectiveness of end to end information technology services inclusive of applications, infrastructure and security components. #LI-AM4 #LI-Hybrid


  • Provide guidance on service strategies across infrastructure, applications and security offerings.
  • Partner with internal business clients to ensure goals are met and demand needs are incorporated into service plans.
  • Ensure information technology service operations with internal and external service providers is delivered against targets and contractual obligations.
  • Participate in operating reviews with service providers inclusive of continuous improvement.
  • Be a point of contact for service issue escalation and crisis management response.
  • Oversee strategic business investments in applications and infrastructure that build additional business capability or contribute to more efficient technology operations.
  • Consult on mergers, acquisitions and divestiture planning to ensure technology solutions are properly assessed.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned


  • Bachelor’s degree in a related field or equivalent experience
  • Previous strong experience of related work experience
  • Experience working with Hadoop, Snowflake or other cloud data plaforms.  
  • Experience working with agile methodologies such as Scrum/KanbanSQL 
  • Advanced English skill is required

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law. Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

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