Embrace what’s next.
Create new possibilities.

Job Purpose and Impact

The Director of Change Communications will drive organizational change through effective and high impact communication strategies in support of the company's strategic goals. In this role, you will partner closely with key senior leadership to develop a change communications strategy that shape, advance and drive the company's transformation agenda. You will provide trusted counsel to business partners and stakeholders as a primary relationship partner on change communications strategies, opportunities and issues and influence decision making to prioritize employees and customers engagement.

Key Accountabilities

• Drive organizational change through effective communications to support strategic goals and lead the development of critical communications strategies across businesses, enterprises and functions.
• Foster the best in class framework and differentiated service model for change management communications using innovative technologies, efficient processes and a robust governance model.
• Drive adoption of communications methodologies in the function and through partnership with other stakeholders across the company and ensure they understand, support and feel engaged with the changes.
• Handle global intake for change and transformation projects and a combination of internal and external resources to plan and execute the domain initiatives, including resource allocation and budgets to deliver related activities.
• Measure the impact of the initiatives and the performance of the team through a mix of qualitative and quantitative data.
• Establish methodology systems and processes to optimize efficacy, measure and monitor progress to drive successful outcomes, work thoughtful by proactively connecting to the team and leveraging team resources and expertise.
• Align communications efforts with the wider organization to help ensure consistency and serve as domain authority, including developing and maintaining methodology and approach to enhance consistency of skills and capabilities across the team.
• Other duties as assigned
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Other minimum qualifications may apply