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Job Purpose and Impact

The General Service Associate will make independent decision regarding planning, organizing and scheduling of more complex administrative support. In this role, you will coordinate, integrate and implement assigned administrative or staff functions.

Key Accountabilities

• Apply detailed knowledge of department operations and infrastructure, policies and procedures to perform moderately complex administrative processes.
• Schedule and coordinate meetings, diaries and travel arrangements.
• Solicit, collect and organize documentation and data to perform moderately complex data entry into one or more systems.
• Plans, coordinates and confirms logistics for more complex meetings and travel.
• Provide assistance and training to lower-level employees.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Minimum of four years of related work experience
• Other minimum qualifications may apply