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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

Customer Service Representative

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Job ID 297802 Date posted 08/23/2024 Location : Melbourne, Australia Category  SUPPLY CHAIN MANAGEMENT Job Status  Salaried Full Time

About Us

At Cargill, we’re challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a ‘zero harm’ safety culture.

Working at Cargill is an opportunity to thrive. With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It’s an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com

The Role

We are currently have a great opportunity for a Customer Service Representative to join the Cargill Agriculture & Supply Chain (CASC) in Melbourne on a 4 month contract with the possibility to move to a permanent role.


Job Purpose and Impact

The Customer Service Representative will be a key player in a small, high performing team. The role is responsible for providing superior support and service to our sales teams and customers over the busy harvest period.

Key Accountabilities

  • Supporting our product lines with administration of contracts.
  • Outbound calls to grower customers to resolve issues or obtain information.
  • Providing high standard of customer service to grower customers via Inbound calls.
  • Report on team performance metrics and identify process improvement opportunities.
  • Collaborate effectively within a team-based environment.
  • Other duties as assigned.

Qualifications

Experience and skills

Having come from a similar background, you will have:

  • Strong communication skills (verbal & written)
  • Experience in Agriculture (preferred)
  • Strong customer focus and problem-solving skills.
  • Ability to stay organised and effectively prioritise tasks.
  • Excellent attention to detail.
  • Self-motivated, team player.

Minimum Qualifications

  • High school diploma, secondary education level or equivalent
  • Minimum of two years of related work experience
  • MS Excel proficiency

We Offer

In exchange for your experience, we offer an attractive remuneration package including:competitive salary + super.

If this role sounds like you, and you are looking for a role where you can make an impact and help the world thrive we would like to hear from you now.

Apply Now

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Thrive

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

US Employment Resources: Equal Opportunity Employer, including Disability/Vet.

How to request a reasonable accommodation | Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF) | Pay Transparency (PDF).

Cargill is a E-Verify Employer, see here for E-Verify participation information.

Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities. How to request a reasonable accommodation.

Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

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