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Rapid Technology Application Support Specialist

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Job ID 265314 Date posted 04/14/2023 Location : Huanghua, China

Job Purpose and Impact

The Rapid Technology Application Specialist II will contribute to work activities in all businesses in the region. In this role, you will coordinate and support the deployment of the different rapid technologies and lab equipment at specific locations within the assigned business and region. In this role, you will focus on near infrared technology for offline, as well as online applications. You will also assist with other future technologies in the pipeline such as rapid technologies and lab equipment that will be part of the technology based portfolio as well. You will coordinate the implementation of rapid and lab technology equipment at designated locations and will ensure support and maintenance.

Key Accountabilities

  • Execute and implement projects at selected locations, set up project plans, assess local analysis and sampling, define standard analysis and analyze programs for the related parameters.
  • Support the implementation and installation of equipment, sampling, calibrations and testing and follow up of the project until the stable working situation is achieved.
  • Maintain existing implementations and ensure governance.
  • Support in troubleshooting and sharing feedback and actively support to improve the existing platform.
  • Compile and report performance results of the deployed systems to various customers and partners in the business.
  • Actively support the creation of guidelines, procedures and instructions, governance and develop training documents and coordinate and conduct trainings for employees and key users at the locations.
  • Keep all best practices up to date, inform the locations of the needed changes and provide detailed descriptions of implementation flows at the plants.
  • Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned


Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Knowledge and experience in continuous improvement.
  • Proven practical knowledge of manufacturing processes and operations.
  • Statistical process management knowledge.
  • Proficient in English, other European languages will be an asset.
  • Proven project management skills with the ability to apply a structured and disciplined approach to planning, coordinating and completing projects successfully.
  • Work experience in a laboratory environment in the food industry
  • Experience in production or processing environment.
  • Experience with GLP.
  • Experience with IT-related issues for problem solving.
  • Minimum of two years of related work experience
  • Other minimum qualifications may apply

Preferred Qualifications

  • Developed knowledge and exposure to calibration and implementation of NIR.
  • Software knowledge to build NIR calibration lines or applied multivariate analysis techniques in other fields.
  • Experience with LIMS (Laboratory Information Management System), such as Unilab, Interspec, Report Manager.
  • Confident and professional communication and presentation manner with an ability to get along with customers and partners on all levels within the organization.
  • Minimum of one year of hands-on experience with Near-Infrared (NIR) technology
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